Who we are
Our website address is: https://mbi-network.com
- Information we collect from you
We collect your personal information and Confidential Information to provide you with better and more useful services. When you register for your MBI-NETWORK Account, you provide us with personal information, including but not limited to, your name, email, date of birth.
1.1. Registration Information We collect information when you create your MBI-NETWORK account. Depending on how you want to use your account we may ask you to provide some or all the following: phone number, date of birth, phone number, industry type. We may also request additional information as part of our verification and ongoing monitoring process.
1.2. Additional Information We may request additional details or to answer further questions in order to verify your information. We may also obtain additional information about you from third parties, including third party partners. We also collect information about which tabs you visited on our site, your browser information, your location and your frequency of use of our site.
1.3. Transaction Information Information about your transactions is collected and reviewed including but not limited to: date, time, amount, devices associated with the transaction, IP address of sender and receiver, senders name and registration information, receiver’s name and registration information, messages sent or received with the payment, device information used to facilitate the payment and the payment instrument used.
1.5. Maintaining updated Information In addition to the information provided upon registration of your account, we also collect information we receive from you as a result of your use of our services. This allows us to verify your identity periodically and also analyse your behavior in order to provide you with better customer service. The information collected includes but is not limited to: Log- in details, location information, device information, transaction information, third party information, identity information and cookies.
- Usage of Personal Information and Duration
Registration information is used to verify your identity. This includes verifying certain data provided by you and reviewing your eligibility to use our product and services. We use information we collect about you to provide you with the products we offer, to notify you about changes to our products and to improve our products. Transactional information is kept for ensuring our service levels and also for regulatory requirements.
2.1. Internal Use We reserve the right to obtain and use your personal information and confidential information. By browsing our site, you give us your explicit or implied consent to collect, retain and use your information. The below defines some examples in which we may use your information:
- to develop a more user-friendly site with tailored use.
- to provide you with tailored information regarding our products and services;
- to analyse customer support as to improve our services;
- to offer you special features and promotions based on your requirements and,
- to ensure your continued eligibility for our products and services.
This information is only shared with our internal stakeholders on a need-to-know basis with strict data security regulations which we abide by.
2.2. Third Party Use We may share your personal information or Confidential Information with trusted third parties in order to improve our services, as permitted by data legislation or in the limited circumstances as set out below. These third parties are limited by law or by contract from using the information for secondary purposes beyond the purposes for which the information is shared. We may share your information with trusted third parties when:
- providing you with special features (services) upon your request
- responding to a subpoena, warrant, court order, or as otherwise required to by law
- conducting or co-operating in investigations of fraud or other illegal activity where we believe it is reasonable and appropriate to do so;
- Interacting with our approved business service partners who are held to contractual and legal regulations as to how they are permitted to handle your data;
- Gathering your IP address, browser type, access times to improve our site
- Information Disclosure
You consent to our collection, use and disclosure of the personal information and Confidential Information you provided, as outlined below. We may disclose your information: To trusted third-party partners in order to validate the information you provided upon registration of your account. We may also provide other relevant data that is necessary to confirm your eligibility for the use of specific products and services provided by us. To third party service and technology providers for the purposes of understanding our customer’s behavior, improving our services, and verifying your identity. This may involve the transfer of your information cross border outside of the EEA. It will only be transferred to third parties who have agreed to protect and handle your data with the same standards expected at MBI-NETWORK. As we deem necessary or appropriate under applicable law in order to: respond to police or government requests both within and outside your country of residence, comply with legal process, to impose our terms and conditions, to protect our operations and those within our group structure, pursue or limit damages that we sustain, and protect our rights, privacy, safety of MBI-NETWORK or members within our group structure.